Jimmy Cliff Boulevard, Montego Bay
Customer Service
8:30 am - 5:30 pm
Learn about our mission statement, customer promise, core values and vision statement.
To be the catalyst for well-being in our greater community
To be the finest beach in the Caribbean by providing impeccable service and warm Jamaican hospitality in an environment of timeless elegance and understated luxury
− Timeless Elegance
− Understated Luxury
− Warm Jamaican Heart
− We create exceptional memories
− We seek to build on our traditions
− We recognize our guest’s individual needs
− We treat each other with respect and dignity
− We seek to maintain open communication at all times.
− We develop pride of ownership by investing in our staff
− We will provide a uniquely Jamaican experience
− We are custodians of our environment
− We are committed to the community
− We value our shareholders
